Watch Videos about the AccessAble Help Desk - AccessAble Help Desk

Videos for AccessAble Help Desk 2019

1 -   Grid Features - Desktop Application

2 -   Adding a Support Request Admin - on behalf of Customer or End User as an Administrator - Desktop Application

3 -   Adding a Support Request - on behalf of a Customer or End User as Help Desk Staff person - Desktop Application

4 -   Recording and Updating an Incident - using the Desktop Application logged in as Admin

5 -   Recording and Updating an Incident part 2 - using the Desktop Applicaiton logged in as Incident Response Team member

6 -   Customizing Appearance and Changing Layout - using Desktop Application

7 -   Introduction to Dashboards - using Desktop Application

8 -   Dashboards - web application (we recommend Windows 10 and Microsoft Edge browser)

8 -   Setting Predefined (drop down) Values - Desktop Application using the Model Editor

9 -   Roles, Users and Permissions - Desktop Application - Roles, Users and Permissions

10 - Installing the Desktop Application on Windows 10

12 - Installing the Web Application - the Web Interface Setup

13 - Using the Web Application - the Web Interface introduction

14 - Report Designer Introduction - the desktop application, classic reports